Velvet Credits
Credits are used for AI experience only.
Added instantly to your account. No expiration. COD and Partial-COD are not applicable for the credits.
Incl. tax.
Got Questions? We’ve got you covered.
No. Credits can only be used for AI features inside the app. They can’t be used to buy physical products or anything outside the app.
Your credits are added to your account automatically and instantly after your purchase is completed. You can start using them right away.
No. Credits do not expire. You can use them whenever you want, even if you don’t use the app for a while.
If you run out of credits, certain AI features will be unavailable. You’ll be prompted to buy more credits to continue using those AI features.
Yes. You can continue using the rest of the app and access stories as usual. Only certain AI features require credits and will be unavailable until you buy more.
Your conversation history is saved. Running out of credits does not delete or reset your past conversations. You’ll be able to continue where you left off after buying more credits.
No subscription is required. Credits are purchased as one-time top-ups, and you can buy more whenever you need them.
Credits are deducted automatically when you use AI features. Different actions may use different amounts of credits depending on what the AI is doing.
Yes. You can purchase credits as many times as you like. Your balance will increase each time you buy more.
No. Credits are linked to your account and cannot be shared or transferred to another user.
Credits cannot be refunded once they have been added to your account, since they are instantly available for AI usage.
First, try refreshing or reopening the app. If your credits still don’t show up, contact support and include your purchase details so we can help quickly.